FAQ
Manufacturer or trading company? Where is the company located?
Alicia Import and Export Trade Co., Ltd is your sourcing Office in in Changsha city, Hunan Province in China, we can ONE-STOP plastic auxiliary machines sourcing services.
What is the turnover of your company for plastic auxiliary machines?
Last year's annual sales were 3-5 million yuan, and it will increase year by year in the future.
What plastic auxiliary machines can the company supply?
Main products: plastic shredder machines, plastic crusher machines, crusher blade Sharpener, plastic mixer machines, industrial water chillers, cooling towers, dehumidifiers and dryers machines, plastic auto loader, volumetric color mixer, gravimetric batch blender, mold temperature controller, conveyor belt machines, plastic dehydrator machine, extrusion granulation machines, plastic pellet cutters machines, vibrating screen, storage tank, and so on
Where are the main markets of plastic auxiliary machines?
Main Trade Markets: Asia, Oceania, North America, South America, and Africa.
What advantages does Alicia Company have compared with its competitors?
Alicia has outstanding advantages such as rich experience and industry knowledge, favorable prices, reliable quality, high efficiency, fast delivery, quick feedback, and comprehensive technical support.
Can we offer quotations for the plastic auxiliary machines not shown on the website?
Sure ,you can do so. There are too many products for plastic auxiliary machines, and not all of the products we can supply are displayed.
Does the plastic auxiliary machine itself support OEM customization?
We support OEM customization for all plastic auxiliary machines.
What's the min quantity of plastic auxiliary machines?
Even if you only reserve 1set machine, you can take advantage of the discount! Sure, you also can enjoy the best discounts by reserving a large number of machines at once in one purchase order.
How can we get a quote for your plastic auxiliary machines?
Please send your purchase requirements to [email protected], or you can call or contact us via WhatsApp: +86-176-08485948. You will receive a reply within 4 hours via email, and the response time via WhatsApp is fast. Once you have expressed your requirements, our sales staff will give you a quote.
What is the lead time for made to order and stock supply for plastic auxiliary machines?
"It varies according to the type of order placed!We have 380V, 3-phase, 50H standard machine models, if they are in stock, they will be delivered within 3-5 working days.But if it is OEM according to your requirements, the delivery time is between 2 weeks and 30 days."
What is the packaging of your plastic auxiliary machines?
Strong, safe and fumigation-free packaging!We use plywood boxes to pack machines and all necessary spare parts."
Where do you ship the plastic auxiliary machines from?
We can ship the machine from any seaport in China under any transportation conditions, because the factories of the machines we cooperate with are located near various seaports in China.
What is your shipping method for plastic auxiliary machines?
Most of the goods are shipped by sea, but due to the customer's emergency, we will arrange air transportation. Small parts of the machine will be shipped to the customer by international express.
In addition to the plastic auxiliary machines from Alicia company, we have other goods in China, can you arrange the shipment together?
"Don't worry at all! We are here to save your cost and time.
We are good at managing goods from different suppliers. Just let us know the contact details of your relevant suppliers. We will catch up with them and arrange your goods shipment! And you will receive all items together."
My company does not have an import license, how can I get your plastic auxiliary machines?
Please relax and don't worry. Since Alicia company has deep-rooted business ties with top logistics companies for many years, there is no need to think too much about this issue. You must provide us with your address. By providing you with door-to-door service, we will arrange local customs clearance for you and pay customs duties.
Is shipping freight included for plastic auxiliary machines?
Once we approve the C&F, CIF or Door to Door pricing terms for machines, all shipping costs will be included.
About the terms and conditions of payment for plastic auxiliary machines.
When you quote, we will confirm with you the trading method,FOB,CIF CNF, EXW, door to door or other term. Payment: T/T, 50% deposit when you placing new order, 50% balance payment before shipping.
Product after-sales service scope and service period of plastic auxiliary machines
We provide 24*7*365 online services, Lifetime tech support and 1 year warranty. One year from the date of manufactured. If parts failure or damage caused (except for waering parts), supplier should provide alternative free of charge. (except for artificial damage and force majeure factors).
We provide 24*7*365 online services, Lifetime tech support and 1 year warranty. One year from the date of manufactured. If parts failure or damage caused (except for waering parts), supplier should provide alternative free of charge. (except for artificial damage and force majeure factors).
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